VERVALIS

Terms of Service

Last updated: June 30, 2026

These Terms of Service ("Terms") govern your access to and use of the Vervalis mobile application and related services (the "App"). The App is operated by the developer of Vervalis, based in Türkiye ("Vervalis", "we", "our", or "us"). By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 13 years old to use the App. If you are under the age of majority in your jurisdiction, you may use the App only with the involvement and consent of a parent or legal guardian. By using the App, you represent that you meet these requirements.

2. Your Account

  • You are responsible for the accuracy of the information you provide and for keeping your account credentials secure.
  • You are responsible for all activity that occurs under your account.
  • You may delete your account at any time from within the App. We may suspend or terminate accounts that violate these Terms.

3. License to Use the App

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to download and use the App on a device you own or control, for your own personal, non-commercial use. You may not:

  • copy, modify, distribute, sell, or lease any part of the App;
  • reverse engineer, decompile, or attempt to extract the source code of the App, except where permitted by law;
  • use the App in any unlawful manner or to infringe the rights of others;
  • interfere with, disrupt, or attempt to gain unauthorized access to the App or its systems.

4. Subscriptions, Billing & Renewal

The App offers optional paid subscriptions ("Vervalis Pro") that unlock additional features and usage credits. The following terms apply to all subscriptions:

  • Billing. Payment is charged to your Apple App Store or Google Play account at confirmation of purchase.
  • Auto-renewal. Subscriptions renew automatically for the same period and at the same price unless you cancel at least 24 hours before the end of the current period.
  • Managing & canceling. You can manage or cancel your subscription at any time in your App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period.
  • Free trials. If a free trial is offered, any unused portion is forfeited when you purchase a subscription. A free trial converts to a paid subscription unless canceled before it ends. Free trials are limited to one per user as determined by the relevant app store.
  • Price changes. We may change subscription prices; changes apply to future billing periods and, where required, will be notified to you in advance.
  • Refunds. Purchases are handled by the app stores. Refunds, where available, are subject to the policies of the Apple App Store or Google Play and to applicable law. We do not separately process payments and generally cannot issue refunds directly.
Usage credits granted with a plan reset on a recurring cycle and do not carry over between periods unless we state otherwise. Credits have no monetary value and are not redeemable for cash.

5. Plant Guidance & AI Features — Disclaimer

Vervalis provides plant identification, health diagnosis, care schedules, and AI-generated guidance for informational purposes only. These features rely on automated models and may be inaccurate or incomplete.

  • Plant identification and disease/pest detection are estimates and should not be relied upon as definitive.
  • Guidance is not professional horticultural, agricultural, veterinary, medical, or safety advice.
  • Do not consume any plant, fruit, or product, and do not apply any treatment or chemical, based solely on information from the App. Many plants are toxic to humans or animals. Always verify independently and consult a qualified professional where appropriate.

You use plant guidance at your own risk and are solely responsible for the care and handling of your plants.

6. Your Content

You retain ownership of the photos, notes, and other content you submit to the App ("Your Content"). By submitting Your Content, you grant us a limited license to host, store, process, and transmit it solely to operate and provide the App's features to you — including sending photos and messages to our service providers for processing as described in our Privacy Policy. You are responsible for ensuring you have the right to submit Your Content and that it does not violate any law or third-party right.

7. Acceptable Use

You agree not to use the App to:

  • upload content that is unlawful, harmful, or infringing;
  • attempt to circumvent usage limits, credit systems, or security measures;
  • scrape, harvest, or bulk-extract data from the App;
  • use the App in a way that could damage, disable, or impair our systems or interfere with other users.

8. Intellectual Property

The App, including its software, design, text, graphics, logos, and the "Vervalis" name and brand, is owned by us or our licensors and is protected by intellectual property laws. Except for the limited license granted above, these Terms do not transfer any rights to you.

9. Third-Party Services

The App relies on third-party services (including app stores, cloud, AI, and subscription providers) to function. Your use of those services may be subject to their own terms and policies. We are not responsible for third-party services and do not control them.

10. Disclaimers

The App is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that results obtained from it will be accurate or reliable.

11. Limitation of Liability

To the maximum extent permitted by law, Vervalis and its developer will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, plants, profits, or goodwill, arising out of or related to your use of the App. To the extent liability cannot be excluded, our total liability is limited to the amount you paid us for the App in the twelve months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Termination

You may stop using the App and delete your account at any time. We may suspend or terminate your access if you breach these Terms or if necessary to protect the App or other users. Provisions that by their nature should survive termination (including intellectual property, disclaimers, and limitation of liability) will survive.

13. Changes to the App and These Terms

We may modify or discontinue features of the App, and we may update these Terms from time to time. Material changes will be communicated within the App or by updating the date above. Your continued use of the App after an update constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law principles. Mandatory consumer protections in your country of residence continue to apply.

15. Apple App Store

If you obtained the App from the Apple App Store, you acknowledge that these Terms are between you and Vervalis only, not Apple, and that Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support for the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-parties list.

16. Contact

For any question about these Terms, contact us at legal@vervalis.com.tr.